Addressing the Challenges of Mass Care

Managing mass casualty or disaster incidents is challenging for any person or organization. Therefore, this paper identifies and describes common challenges to managing such situations, using case and lessons learned reports. It focuses on the sudden onset, man-made, or technologically caused mass casualty or disaster situations. Today we are talking with Vincent Aarts, who began his emergency response and management career in 2001 as a wildland firefighter. Vincent left local emergency management for his current position as lead planner and systems integrator with the Office of Resilience and Emergency Management (OREM) – part of the Oregon Department of Human Services (ODHS). The OREM serves as the Emergency Support Function 6 – Mass Care lead agency for the state of Oregon.